The process of management is often described as comprising planning, organising, staffing, directing and controlling. a) What are the basic steps in the control process? (4 marks) b) Identify and explain the key considerations in each step in the control process (16 marks)

Control is the process of ensuring that actual activities conform to planned activities. In fact, control is more pervasive than planning. Control helps managers monitor the effectiveness of their planning, their organizing, and their leading activities. An essential part of Read More …

a) To manage organizations effectively, managers require effective control system. Identify and explain the control systems which may be used a manager to monitor and accomplish tasks in an organization. (15 marks) b) What are the drawbacks of control systems? (5 marks)

a) Control is a process that attempts to assure that the actual activities performed match the desired goals that have been set. Control assures that deviations from the goals are corrected. It provides feedback that can aid in setting future Read More …

“Some management experts feel that control (that is, setting standards, measuring performance against them and taking corrective action when needed) hinders creativity. Others take the opposite view”. With the help of examples give arguments in support of each view.

“Some management experts feel that control (that is, setting standards, measuring performance against them and taking corrective action when needed) hinders creativity. Others take the opposite view” The case for control Controls is essential as the best of plans may Read More …

From the study of managerial function of controlling, certain principles (truths) have been implied. These truths may be similar to truths in other areas management and they summarise the nature and purpose of control. State and discuss these principles.

PRINCIPLES OF CONTROL 1. Principle of purpose of control: The task of control is to ensure that plans succeed detecting deviations from plans and furnishing a basis for taking action to correct potential or actual undesired deviations. 2. Principle Read More …

a) Identify and explain the behavioural attributes that a manager should possess in order to successfully perform his duties. (10 marks) b) “Managers are not born, they are made”. Explain the ways in which the behavioural attributes of a manger mentioned in (a) above can be developed. (10 marks)

a) All managers do not work in the same way even at the same level – some managers will prove more successful and effective than others. To be successful and effective managers must have the following characteristics: 1. Will to Read More …

What are the barriers to effective delegation?

Barriers to effective delegation 1. Low confidence / trust in subordinates’ capabilities. Can they perform the delegated tasks? 2. Burden of responsibility / Accountability. Managers are unwilling to maintain responsibility / accountability for subordinates’ tasks. 3. Unwillingness to admit that Read More …

A key element in the effective implementation of corporate strategies is the design of the organizational structure of the firm or the organization. Discuss each of the following types of organizational structure: a) Holding Company structure; (5 marks) b) The Functional structure; (5 marks) c) The matrix structure; and (5 marks) d) The multi-divisional structure. (5 marks)

There are a number of alternative ways of deploying the intangible webs of relationships that make up an organization structure.  The functional structures In a functional organization structure, tasks are linked together on the basis of common functions.  Thus, all Read More …