CA42 Management Information Systems PDF notes

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PAPER NO.11 MANAGEMENT INFORMATION SYSTEMS GENERAL OBJECTIVE

This paper is intended to equip the candidate with knowledge, skills and attitudes that will enable him/her to apply information systems effectively in solving business problems and decision making.

LEARNING OUTCOMES

A candidate who passes this paper should be able to:

  • Investigate on existing technologies about software and hardware to solve problems
  • Display proficiency in decision making using contemporary Information systems tools
  • Apply the principles of information systems development
  • Use various information systems in an organisation
  • Apply the knowledge of information systems for competitive advantage
  • Use data communication networks, the Internet and e-commerce in optimising business opportunities
  • Implement information systems’ governance and risk management principles in business
  • Implement information systems legal, ethical and social



CONTENT

  • Introduction to information communication technology (ICT)
  • Overview of ICT
  • Introduction to computer systems
  • Computer hardware
  • Computer software
  • Programming languages and tools
  • Information systems personnel and hierarchy
  • Role of ICT in business environments
  • Information centres
  • Impact of ICT in business

ICT governance

  • Corporate governance and ICT governance
  • Policies and procedures
  • ICT management practices
  • Monitoring of controls and risks
  • Impact on ICT compliance with professional standards and codes



Systems development

  • General systems theory
  • Role of management in systems development
  • Systems development approaches
  • Systems development life cycle (SDLC)
  • Rapid applications development (RAD)
  • Systems development constraints

Information systems in an enterprise

  • Overview of information systems
  • Components of an information system
  • Types and characteristics of information systems
  • Systems in a functional perspective
  • Enterprise applications and the business process integration
  • Management information systems resources



Enterprise Data Management

  • Nature and types of information
  • Attributes of information
  • Files and file structure
  • File organisation methods
  • Database management systems
  • Characteristics, importance and limitations of database systems
  • Data warehousing
  • Transaction processing phases in business systems
  • File processing modes
  • Role of data professionals in an organisation
  • Business Intelligence and analytics



Data communication and computer networks

  • Principles of data communication and computer networks
  • Data communication devices
  • Data transmission characteristics
  • Types of networks
  • Network topologies
  • Network/internet architecture protocols
  • Benefits and challenges of networks in an organisation
  • Limitations of networks in an organisation
  • Network security
  • Cloud computing concepts, features and models
  • Internet of things (IoT)

e-Commerce

  • e-commerce concepts and features
  • Models of e-commerce
  • Impact of the internet on business
  • E-commerce enabling software
  • Business opportunities in e-commerce
  • E-commerce infrastructure and platforms
  • E-commerce payments methods
  • Challenges of e-commerce
  • Securing e-commerce transactions
  • M-commerce and applications
  • Digital marketing methods



Information systems strategy

  • Overview of business strategy hierarchy
  • The strategic process and information systems planning
  • Development of information systems strategy
  • Aligning information systems to the organisation’s corporate strategy
  • Managing information systems strategy
  • Information systems for competitive advantage
  • Measuring organisational information systems performance
  • Business process reengineering

 

Information systems risk and security management

  • Risk management overview
  • Risk assessment and analysis methodologies
  • Controls and countermeasures
  • Risk monitoring and communication
  • Disaster recovery and business continuity planning
  • Information systems security management

Legal, ethical and social issues in management information systems

  • Management information systems ethical and social concerns
  • The moral dimension of management information systems
  • The legal issues in management information systems

Emerging issues and trends


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