Leadership and Management CPA KASNEB Pdf notes

1. Introduction to management
• Nature of management
• Importance of management
• Levels of management
• Multi-disciplinary nature of management
• Roles of management as advocated Henry Mintzberg
• The changing roles of management and managers
• Qualities of an effective manager
• Management and administration

2. Evolution and development of management thought
• Classical approaches to management
o Taylor’s view point
o Fayol’s administrative theory
o Max Weber’s bureaucratic theory
• Behavioural management approach
o Elton Mayo-Human relation theory
o Abraham Maslow’s theory
o McGregor’s X and Y theories
o Mary Parker Follett’s Management theory
• Modern management theories
o Quantitative thinking
o Systems thinking
o Contingency thinking

3. Leading as a function of management
• Differences between management and leadership
• Attributes and skills of a good leader
• Delegation, responsibility and accountability
• Power, authority and accountability

4. Other Functions of management

Planning function:
o Introduction to planning
o Importance of planning
o Planning process
o Types of plans
o Approaches to planning

Organising function
o Meaning and importance of organising
o Factors affecting the organising function
o Process of organising
o Principles of organising
o Organisational structures

Staffing function
o Meaning and importance of staffing
o Staffing process
o Factors that affect the staffing function
o Components of the staffing function

Controlling function
o Meaning and importance of control
o Steps in the control process
o Types of control
o Controlling for organisational and employee performance
o Tools for measuring performance
o Essentials of an effective control system

5. Environmental Analysis
• Micro-environment
• Macro-environment
• Internal environment
• External environment
• Tools of environmental analysis

6. Leadership approaches and strategy
• Leadership traits
• Leadership styles
• Leadership skills
• Formulation of an organisation’s strategic direction
• Differences between transactional leadership and transformational leadership
• Conflict resolution mechanisms
• Ethics in leadership

7. Decision making
• Importance of decision making
• Decision making models/approaches
• Types of decisions
• Decision making process
• Problem solving skills
• Decision making under different conditions
• Challenges in decision making
• Effective decision making

8. Enterprise management
• Meaning and concept of entrepreneurship
• Intrapreneurship
• Entrepreneurial development
• Enhancing creativity and innovation in organisations
• Methods of generating ideas
• Introduction to business plan
• Protection of intellectual properties

9. Project management
• Project management concepts
• Characteristics of a project
• Importance of projects
• Features of projects and baseline surveys
• Illustration of the Project life cycle
• Project planning and organising
• Project resources and costing
• Project completion and evaluation

10. Marketing management

• Meaning and importance of marketing
• Marketing management orientation/philosophies
• Marketing mix
• Development of marketing information
• Marketing strategies
• Marketing research and intelligence
• International marketing and e-commerce

11. Leadership and Strategic Change
• Meaning of change
• Theories of change
• Types of organisational change
• Managing resistance to change
• Diagnosing the change context
• Levers for strategic change
• Methods of introducing strategic change
• Problems of formal change programmes
• Leading Change

12. Case Studies in Leadership and Management Sample reading and reference material

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