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PAPER NO.11 MANAGEMENT INFORMATION SYSTEMS GENERAL OBJECTIVE

This paper is intended to equip the candidate with knowledge, skills and attitudes that will enable him/her to apply information systems effectively in solving business problems and decision making.

LEARNING OUTCOMES

A candidate who passes this paper should be able to:

• Investigate on existing technologies about software and hardware to solve problems
• Display proficiency in decision making using contemporary Information systems tools
• Apply the principles of information systems development
• Use various information systems in an organisation
• Apply the knowledge of information systems for competitive advantage
• Use data communication networks, the Internet and e-commerce in optimising business opportunities
• Implement information systems’ governance and risk management principles in business
• Implement information systems legal, ethical and social

CONTENT

• Introduction to information communication technology (ICT)

• Overview of ICT
• Introduction to computer systems
• Computer hardware
• Computer software
• Programming languages and tools
• Information systems personnel and hierarchy
• Role of ICT in business environments
• Information centres
• Impact of ICT in business

ICT governance

• Corporate governance and ICT governance
• Policies and procedures
• ICT management practices
• Monitoring of controls and risks
• Impact on ICT compliance with professional standards and codes

Systems development

• General systems theory
• Role of management in systems development
• Systems development approaches
• Systems development life cycle (SDLC)
• Rapid applications development (RAD)
• Systems development constraints

Information systems in an enterprise

• Overview of information systems
• Components of an information system
• Types and characteristics of information systems
• Systems in a functional perspective
• Enterprise applications and the business process integration
• Management information systems resources

Enterprise Data Management

• Nature and types of information
• Attributes of information
• Files and file structure
• File organisation methods
• Database management systems
• Characteristics, importance and limitations of database systems
• Data warehousing
• Transaction processing phases in business systems
• File processing modes
• Role of data professionals in an organisation
• Business Intelligence and analytics

Data communication and computer networks

• Principles of data communication and computer networks
• Data communication devices
• Data transmission characteristics
• Types of networks
• Network topologies
• Network/internet architecture protocols
• Benefits and challenges of networks in an organisation
• Limitations of networks in an organisation
• Network security
• Cloud computing concepts, features and models
• Internet of things (IoT)

e-Commerce

• e-commerce concepts and features
• Models of e-commerce
• Impact of the internet on business
• E-commerce enabling software
• Business opportunities in e-commerce
• E-commerce infrastructure and platforms
• E-commerce payments methods
• Challenges of e-commerce
• Securing e-commerce transactions
• M-commerce and applications
• Digital marketing methods

Information systems strategy

• Overview of business strategy hierarchy
• The strategic process and information systems planning
• Development of information systems strategy
• Aligning information systems to the organisation’s corporate strategy
• Managing information systems strategy
• Information systems for competitive advantage
• Measuring organisational information systems performance
• Business process reengineering

 

Information systems risk and security management

• Risk management overview
• Risk assessment and analysis methodologies
• Controls and countermeasures
• Risk monitoring and communication
• Disaster recovery and business continuity planning
• Information systems security management

Legal, ethical and social issues in management information systems

• Management information systems ethical and social concerns
• The moral dimension of management information systems
• The legal issues in management information systems

Emerging issues and trends